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A few things...

  • November 21, 2018
  • 3 replies
  • 35 views

Nevi
Popular Voice
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I have just bought your antivirus. It should cost 29$, but you took 39$! I have not asked for any CD.
When I wanted to opt out from future reneweals, it told me my keycode (I just had bought) was not good?
Could you please help me with these things. Thanks.
 
-Nevi

Best answer by Nevi

Thanks for your help  LLiddel. Very appreciated.

3 replies

Nevi
Popular Voice
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  • Author
  • Popular Voice
  • November 21, 2018
I bought Webroot antivirus with my credit card this morning. I should pay 29.99$. Mut when my e mail with PW came, it was suddenly 39.99!
I have opened 2 support tickets, but no one answers.
 
If I can't get the antivirus to 29.99$ (as you advertise) I dont want to buy it, and will need my money back. Thank you.

LLiddell
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  • Retired Webrooter
  • November 21, 2018
@ wrote:
I bought Webroot antivirus with my credit card this morning. I should pay 29.99$. Mut when my e mail with PW came, it was suddenly 39.99!
I have opened 2 support tickets, but no one answers.
 
If I can't get the antivirus to 29.99$ (as you advertise) I dont want to buy it, and will need my money back. Thank you.
Sending you a private message, keep an eye out.

Nevi
Popular Voice
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  • Author
  • Popular Voice
  • Answer
  • November 21, 2018
Thanks for your help  LLiddel. Very appreciated.