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A threat can't be removed:/Volumes?Installer/Installer.app/Contents/MacOS/UxgVol

  • October 11, 2015
  • 2 replies
  • 76 views

Hi,
I have a threat on my computer (see subject line above) that cannot be removed from Webroot.  Any thoughts?
P

2 replies

Baldrick
Gold VIP
  • Gold VIP
  • October 11, 2015
Hi patriciajordancowl
 
Welcome to the Community Forums.
 
This sometimes does happen and in that case please Open a Support Ticket to advise the SupportTeam of the details and to request their help with removal. This is a free service available to all users with an active subscription.
 
Regards, Baldrick

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • October 11, 2015
Hello ?,
 
Welcome to the Webroot Community 
 
Please submit a support ticket and they will take a look and fix this for you free of charge with a Webroot Subscription.
 
https://www.webrootanywhere.com/servicewelcome.asp,
 
Hope this helps!