I keep geting the about.blank pop up. I checked and have my home site set for a different site. In addition on my aditional scan I found over 1000 viruses/malware, mostly Mac Cleaner related. Got rid of them but still get the Mac Cleaner pop up. Any thoughts.
Thanks
Solved
about.blank
Best answer by Ssherjj
Hello MEH,
Welcome to the Webroot Community,
Please have a look at the Apple Forum https://discussions.apple.com/message/22752266#22752266 and see if this helps with the about blank?
Now what I am concerned about is the number of viruses that you say you have or had. Is Mac Cleaner a free program that you have installed on your Mac? Did Webroot say you had all these viruses? You could actually have Adware or PUAs on you computer.
i think your best bet is to Submit a Support Ticket and have them take a look at your Mac because having/had a 1000 virues/malware on your computer is quite serious IMO. Support is free with Webroot subscription.
Hope this helps?
Welcome to the Webroot Community,
Please have a look at the Apple Forum https://discussions.apple.com/message/22752266#22752266 and see if this helps with the about blank?
Now what I am concerned about is the number of viruses that you say you have or had. Is Mac Cleaner a free program that you have installed on your Mac? Did Webroot say you had all these viruses? You could actually have Adware or PUAs on you computer.
i think your best bet is to Submit a Support Ticket and have them take a look at your Mac because having/had a 1000 virues/malware on your computer is quite serious IMO. Support is free with Webroot subscription.
Hope this helps?
+62Hello MEH,
Welcome to the Webroot Community,
Please have a look at the Apple Forum https://discussions.apple.com/message/22752266#22752266 and see if this helps with the about blank?
Now what I am concerned about is the number of viruses that you say you have or had. Is Mac Cleaner a free program that you have installed on your Mac? Did Webroot say you had all these viruses? You could actually have Adware or PUAs on you computer.
i think your best bet is to Submit a Support Ticket and have them take a look at your Mac because having/had a 1000 virues/malware on your computer is quite serious IMO. Support is free with Webroot subscription.
Hope this helps?
Welcome to the Webroot Community,
Please have a look at the Apple Forum https://discussions.apple.com/message/22752266#22752266 and see if this helps with the about blank?
Now what I am concerned about is the number of viruses that you say you have or had. Is Mac Cleaner a free program that you have installed on your Mac? Did Webroot say you had all these viruses? You could actually have Adware or PUAs on you computer.
i think your best bet is to Submit a Support Ticket and have them take a look at your Mac because having/had a 1000 virues/malware on your computer is quite serious IMO. Support is free with Webroot subscription.
Hope this helps?
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
Thanks so much. No I didn't knowingly purchase or download Mac Cleaner. Just found it on my computer one day and after I did a scan, my Webroot it did indeed tell me I had all these on my computer. I will submit a Support Ticket.
+62Hi MEH,
You are most welcome! Please keep us informed how things go won't you? ;)
Thanks!
You are most welcome! Please keep us informed how things go won't you? ;)
Thanks!
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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