My laptop is connecting to WiFi but can't get to the internet. I posted a question on another technical forum and was advised to delete Webroot.
https://forums.techguy.org/threads/connected-to-wifi-but-no-internet-access.1219659/
1. Should I delete?
2. I have 2 other systems that use Webroot and they are connecting to the internet just fine. So would you think then it is Webroot that is causing this problem
3. If it is the problem with Webroot then how would I protect my system without Webroot, just so I can get to the internet?
4. Is there a way to temporarily disable Webroot for testing this pronlem?
5. Does Webroot have a firewall to disable?
Advised to delete Webroot from system
+63Hello @ and Welcome to the Webroot Community!
It's best not to uninstall WSA but in fact it's best to Submit a Support Ticket so they can look into your issue and help you sort it out and if it affects others then it will help them as well. There is no charge for support of Webroot SecureAnywhere if you have a subscription. Please let us know the outcome! ;)
Thanks,
It's best not to uninstall WSA but in fact it's best to Submit a Support Ticket so they can look into your issue and help you sort it out and if it affects others then it will help them as well. There is no charge for support of Webroot SecureAnywhere if you have a subscription. Please let us know the outcome! ;)
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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