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after 5 days my webroot do not update to latest version

  • September 30, 2017
  • 5 replies
  • 35 views

durantash
Community Leader
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Hi,
 
i have Webroot ISC 9.0.17.28 .
 
webroot release 9.0.18.34 at 25 sep 2017
also at webroot setting , auto update and install patch is active .
but untill time my webroot do not update!
Regards ,
Amir
 

5 replies

  • September 30, 2017
Hello durantash,
 
No worries. I have not received the update yet, either. The release notes state that Webroot is now utilizing a gradual rollout method, and not all users will receive the update at the same time. ;)
 
 


Hope this info helps,
 
BD
 

Baldrick
Gold VIP
  • Gold VIP
  • September 30, 2017
Agreed, BD...I have it updated on one of my systems and not the other...so what decides who gets the upgrade automatically & when is not clear but it will eventually get to all users with an active subscription even if it takes a week or two.
 
So patience is required.
 
Regards, Baldrick

RetiredTripleHelix
Gold VIP
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Could be because they found a bug in the new release and we Beta testers are testing v9.0.18.38 at this time.

durantash
Community Leader
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  • Author
  • Community Leader
  • October 2, 2017
Hi, 
 
today i remove webroot and install latest version . now it is v9.0.18.38 .
 
now is this version now beta ?!
 
Regards ,
Amir
 

RetiredTripleHelix
Gold VIP
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@ wrote:
Hi, 
 
today i remove webroot and install latest version . now it is v9.0.18.38 .
 
now is this version now beta ?!
 
Regards ,
Amir
 
Yes you must of installed the Beta as the release is still at v9.0.18.34