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after installing webroot, the computer crashes when typing on my ms-wireless keyboard

  • June 15, 2016
  • 2 replies
  • 25 views

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Hi,
 
after installing webroot, the computer crashes when typing on my ms-wireless keyboard
Any answers?
 
Thanks

2 replies

Baldrick
Gold VIP
  • Gold VIP
  • June 15, 2016
Hi johnoasis
 
Welcome to the Community Forums.
 
This is apparently a known issue with WSA. Your best bet in the circumstances is to Open a Support Ticket to advise the Support Team you have the issue and I believe that they can supply you with a Registry tweak as a work around until they fix it in WSA itself. 
 
Regards Baldrick

Bradforth
Community Leader
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  • Community Leader
  • June 15, 2016
Hey there Johnoasis and welcome to the Webroot community. 
 
Baldrick has you safely in hand there, Ill leave you in his capable hands :)
 
Best of luck 
 
Brad