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Am trying to install. When I click RUN, nothing happens.

  • June 16, 2015
  • 1 reply
  • 29 views

I'm trying to install the WebRoot I just purchased. When I clicked RUN, nothing happened. What do I do?

1 reply

Ssherjj
Moderator
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  • Moderator
  • June 16, 2015
Hello @,
 
Welcome to the Webroot Community,
 
Sorry you are having troubles with Webroot. If this is a PC follow directions below..not for a Mac
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode Example:SA69-AANA-A783-DE78-XXXX
  • KEEP the computer online to install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • REBOOT
Hope this helps and if not please do get back to us.
 
Kind Regards,