Skip to main content

An issue was not fixed when I installed webroot. Pop ups on my Mac when searching online.

  • January 21, 2016
  • 1 reply
  • 23 views

The main reason that I bought Webroot was that when I am working on the internet, new windows open with ads, automatically. There are also popups when I am on ebay advertising other things. I don't know what is causing these things or how to get rid of them. Do I need to get a different program or can Webroot help. They seem like some type of Trojan or virus.
 

1 reply

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • January 21, 2016
Hello Mullitover,
 
Welcome to the Webroot Community,
 
Please read this KB Article on PUAs and get yourself a free Ad Blocker as mentioned in this article. If Webroot doesn't detect a threat then these are most likely PUAs.
 
https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/40744
 
Hope this helps?