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Annoying Popup

  • September 14, 2013
  • 9 replies
  • 69 views
tempfile
Community Guide
What's the deal with the little popup that appears occasionally over the systray and then disappears before you can read it?

Best answer by RetiredTripleHelix

It's called "Authenticating Files pop-up when a new file is scanned on-execution" please have a look at this page and you can uncheck if it is to bothersome? https://detail.webrootanywhere.com/agenthelp.asp?n=Changing_the_scan_settings
 
HTH,
 
TH

    9 replies

    MikeR
    • MikeR
    • Retired Webrooter
    • September 14, 2013
    There is a popup that shows you which shields are active and secure. Please submit a screenshot so that I know exactly what you are seeing.
    Mike R Social Media Manager
    tempfile
    Community Guide
    • tempfile
    • Author
    • Community Guide
    • September 14, 2013
    I have no idea how to submit a screenshot of something that is only there for a split second.
    RetiredTripleHelix
    Gold VIP
    Forum|alt.badge.img+56
    It's called "Authenticating Files pop-up when a new file is scanned on-execution" please have a look at this page and you can uncheck if it is to bothersome? https://detail.webrootanywhere.com/agenthelp.asp?n=Changing_the_scan_settings
     
    HTH,
     
    TH
    ProTruckDriver
    MikeR
    tempfile
    shorTcircuiT
    Gold VIP
    • shorTcircuiT
    • Gold VIP
    • September 14, 2013
    If you want to be sure of the pop up and get that screenshot you can hit the Print Screen key on the keyboard when it pops up: that will capture the screen to your clipboard. Open Paint and you can Paste the captured image. Save the file and there you go: screenshot!

    I find that saving as a .png file gives better results than some otherr file formats.
    RetiredTripleHelix
    tempfile
    tempfile
    Community Guide
    • tempfile
    • Author
    • Community Guide
    • September 14, 2013
    It would be nice if the popup could be configured to hang around for at least 10 seconds so I can see exactly what new file is being authenticated.
    RetiredTripleHelix
    shorTcircuiT
    RetiredTripleHelix
    Gold VIP
    Forum|alt.badge.img+56
    @ wrote:
    It would be nice if the popup could be configured to hang around for at least 10 seconds so I can see exactly what new file is being authenticated.
    Very true it is fast.
     
    Daniel
    shorTcircuiT
    Gold VIP
    • shorTcircuiT
    • Gold VIP
    • September 14, 2013
    It is fast.... my screenshot method does still take quick fingers to get it, and so it doesn't always work.
    A
    Fresh Face
    • ARG
    • Fresh Face
    • August 28, 2014
    I had a serious head injury last may geeting better,can;t stay on computer long.You can also clear your browser cashe and cookies.                                                                                                                                                                                             MIKIE(arg) friends call me ARG.
    nic
    Forum|alt.badge.img+56
    • nic
    • Retired Webrooter
    • August 28, 2014
    @ wrote:
    I had a serious head injury last may geeting better,can;t stay on computer long.You can also clear your browser cashe and cookies.                                                                                                                                                                                             MIKIE(arg) friends call me ARG.
    Sorry to hear about your head injury - hope you are ok!
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