AntiVirus Product
Have Webroot Secure Anywhere Internet Security, which Best Buy informed us we could purchase and do away with the Norton that we were using as it was free. However, whe I do a system analyze it keeps coming up with "an antivirus product is installed, but not protecting the system". How do I fix?
+62Hello bamdem67,
Welcome to the Webroot Community,
May I ask if you still have Niorton installed? If you do I would uninstall it with the Norton removal tool.
Norton Removal Tool Downloads and Uses Page
We may need to do a uninstall/treinstall of Webroot.
Please get back to us if yoiu are still get error messages with System Analyzer,
Welcome to the Webroot Community,
May I ask if you still have Niorton installed? If you do I would uninstall it with the Norton removal tool.
Norton Removal Tool Downloads and Uses Page
- The Norton removal tool is actually a set of different tools for a variety of Symantec/Norton software.
We may need to do a uninstall/treinstall of Webroot.
Please get back to us if yoiu are still get error messages with System Analyzer,
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.7.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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