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Antivirus re-install?

  • February 19, 2016
  • 1 reply
  • 26 views
LoopyLinda
Community Guide
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My laptop has had the OS re-installed (by Currys/PC World) and now has no Webroot Antivirus is there any way to recover this as it was still in use?
Linda

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • February 19, 2016
    Hi LoopyLinda,
     
    Yes if you still have time left on your Webroot subscription.
     
    Please follow the steps closely!
     
    • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
    • KEEP the computer online for the install to make sure it works correctly
    • Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.t
    • Install with the new installer, enter your Keycode
    • Let it finish it's install scan
    • Reboot
    Please let us know if that resolves your issue?
     
    Thanks,
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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