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Anyone having issues with Webroot SecureAnywhere with Parallels 11?

  • January 3, 2016
  • 4 replies
  • 121 views

 
Webroot has been stable for years. Recently my Windows 10 (V1511 Build 10586.3) running under  Parallels Version 11.1.2 (32408) just stopped. No error message simply a "windows is stopping" message as it shutdown to "Windows is stopped" screen. All efforts to repair failed. Did a clean install and all went well until I launched Webroot setup/install. Windows stopped again. Hmm Rebuild - took a snapshot - tried to install Webroot - Windows stops. Its dead.
 
Since I cannot get into Windows post stop I cannot read the logs.
 
Any ideas?
 
Thanks
~P
 
Webroot SecureAnywhere® AntiVirus with Parallels Version 11.1.2 (32408)
Windows 10 - 1511 Build 10586.36
OSX 10.11.3 Beta (15D9c)

4 replies

Baldrick
Gold VIP
  • Gold VIP
  • January 3, 2016
Hi pcryan
 
Welcome to the Community Forums.
 
Googling this I have come across the following thread which may be of interest/assistance in relation to this issue.
 
Regards, Baldrick

edwin_eekelaers
Popular Voice
Forum|alt.badge.img+6
This is maybe something for the Mac experts here. But one small question . Which version of WRSA are you running ( including release nr )? Can't you even boot that w10 virtual machine in safe mode & go dig in the system logs? Seeing you use paralel desktop on a mac makes me believe you have the proficiency to go & look for these logs. It's been a few years since i played with paralel desktop so go have a look at the knowledgebase article i sent you.

  • Author
  • Fresh Face
  • January 6, 2016
" so go have a look at the knowledgebase article i sent you"
 
Sorry - I did not receive a KB article from you.  :O
 
~Peter

edwin_eekelaers
Popular Voice
Forum|alt.badge.img+6
Strange because i sent you a PM containing a link...
And here it shows snet but you didn't read it yet