I can see 30 days but 59 days out is too much. How can I turn this off? The other thing about this is that the other two computers on this subscription are still showing green. It is only one computer that is warning about renewal to early.
Update: The other two computers have now changed to amber and the renewal notice too.
At 59 days left, Webroot changed from green to amber warning for renewal?
Hi jolt2
That is a bit strange...as you say 59 days is somewhat early.
I am afraid that this warning is not something that users have control over...it is controlled by the back office systems.
So after having checked that you have not got your system date/time set incorrectly (sometimes the simple things need to be checked) and yo have rebooted and still have the 'issue', i.e., it is not a WSA client glitch...I would Open a Support Ticket to notify the Support Team so that they can investigate this for, and hopefully resolve the 'issue'.
Do let us know what feedback you get from them and what they do to resolve it, as and when. Such feedback is useful in helping us help others with a similar issue in the future.
Regards, Baldrick
That is a bit strange...as you say 59 days is somewhat early.
I am afraid that this warning is not something that users have control over...it is controlled by the back office systems.
So after having checked that you have not got your system date/time set incorrectly (sometimes the simple things need to be checked) and yo have rebooted and still have the 'issue', i.e., it is not a WSA client glitch...I would Open a Support Ticket to notify the Support Team so that they can investigate this for, and hopefully resolve the 'issue'.
Do let us know what feedback you get from them and what they do to resolve it, as and when. Such feedback is useful in helping us help others with a similar issue in the future.
Regards, Baldrick
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.