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Auto-renewal

  • November 30, 2014
  • 1 reply
  • 22 views

My protection plan expires today. Yesterday i did the on-line auto renewal. Late yesterday when I booted up my computer it still gave me the warning box stating it was expiring. This morning when I booted it up I still got the warning. Shouldn't that go away?

1 reply

Dermot7
Gold VIP
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  • Gold VIP
  • November 30, 2014
Hello fishieman, and Welcome to the Webroot Community.
 
Was it a BestBuy, or a Webroot renewal? Has the payment gone through ok yet?
 
See: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/I-think-I-have-NOW-renewed-my-webroot-twice-and-still-showing-my/m-p/149069#M8147
 
 https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/I-PAID-MY-RENEWAL-YESTERDAY-AND-IT-STILL-SHOWS-EXPIRED/m-p/152003#M8457
 
Let us know if you have questions.
 
And have no worries...you will still be fully protected, even if you are seeing these warnings about expiry.