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Blocking an internet connection from an app

  • January 20, 2015
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Trying FLV Downloaded from Kotato.  Funny, at first WRSA was blocking its C/P function till I allowed it, worked yesterday but not today.  Author after a few emails had me check if app had internet connection and the test failed.  Claims AV or Firewall is blocking it.
 
I don't find anything but maybe I'm not looking in the right spot.  Nothing in the Windows Firewall listed for that app.
 
Stranger yet, using WRSA with W10TP and it works perfectly!

Best answer by wptski

Katato posted this link in the latest email which the solution was found: WRSA Active Connection.

13 replies

RetiredTripleHelix
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Same here using WSA on both Win 10 Previews 32bit & 64bit! I would suggest to Submit a Support Ticket and it could be a simple thing as getting some files whitelisted.
 
HTH,
 
Daniel 😉

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  • January 20, 2015
So your saying that it works with W10TP 32/64 bit but not with W7 as I stated?

RetiredTripleHelix
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@ wrote:
Trying FLV Downloaded from Kotato.  Funny, at first WRSA was blocking its C/P function till I allowed it, worked yesterday but not today.  Author after a few emails had me check if app had internet connection and the test failed.  Claims AV or Firewall is blocking it.
 
I don't find anything but maybe I'm not looking in the right spot.  Nothing in the Windows Firewall listed for that app.
 
Stranger yet, using WRSA with W10TP and it works perfectly!
I see no mention of Windows 7? But of Course it works on Win 7. That's my main System and WSA works perfectly fine.
 
Daniel

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  • January 20, 2015
@ wrote:
@ wrote:
Trying FLV Downloaded from Kotato.  Funny, at first WRSA was blocking its C/P function till I allowed it, worked yesterday but not today.  Author after a few emails had me check if app had internet connection and the test failed.  Claims AV or Firewall is blocking it.
 
I don't find anything but maybe I'm not looking in the right spot.  Nothing in the Windows Firewall listed for that app.
 
Stranger yet, using WRSA with W10TP and it works perfectly!
I see no mention of Windows 7? But of Course it works on Win 7. That's my main System and WSA works perfectly fine.
 
Daniel
Whoops, I didn't state that exactly but I must be talking about some other OS other than W10TP that doesn't.  Okay then, what's blocking its internet access?  I also uninstalled/installed with no change.  A support ticket is in as well.

RetiredTripleHelix
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No problem and the Ticket is best!
 
Cheers,
 
Daniel 😉

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  • January 20, 2015
Katato posted this link in the latest email which the solution was found: WRSA Active Connection.

RetiredTripleHelix
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Great to hear and thanks for letting us know! Just to add those settings will not show on Win 8 or 8.1 and Win 10 Preview.
 
Thanks,
 
Daniel 😉

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  • January 20, 2015
@ wrote:
Great to hear and thanks for letting us know! Just to add those settings will not show on Win 8 or 8.1 and Win 10 Preview.
 
Thanks,
 
Daniel ;)
Hmm, I was going to check what W10TP showed there.  I wonder why??
 
Support's solution was to add it to the list it was already on and checked to Allowed.

  • January 20, 2015
That what I wanna be able I guess I'm just not capable

RetiredTripleHelix
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Please see here and it will explain why it does not show on Win 8 or Win 10 P: https://community.webroot.com/t5/Ideas-Exchange/Outbound-connections-fw-control-in-Win-8-Win-8-1/idi-p/60003
 
Thanks,
 
Daniel 😉

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  • January 21, 2015
@ wrote:
Please see here and it will explain why it does not show on Win 8 or Win 10 P: https:///t5/Ideas-Exchange/Outbound-connections-fw-control-in-Win-8-Win-8-1/idi-p/60003
 
Thanks,
 
Daniel ;)
Hmm, does this mean that W8/8.1/10TP are more vulnerable?

Rakanisheu Retired
Nope, the infection rates has dropped for every newer OS that MS has released. The newer OS's are more secure. 

RetiredTripleHelix
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@ wrote:
@ wrote:
Please see here and it will explain why it does not show on Win 8 or Win 10 P: https://community.webroot.com/t5/Ideas-Exchange/Outbound-connections-fw-control-in-Win-8-Win-8-1/idi-p/60003
 
Thanks,
 
Daniel ;)
Hmm, does this mean that W8/8.1/10TP are more vulnerable?
From the link I posted:
 
PrevxHelp( JoeJ, VP of Development ) wrote:
 
The firewall in Windows 8 is much easier to work with than previous platforms because of the built in OS controls. Every vendor needs to use the same APIs now (the older methods are deprecated), but that's exactly why we aren't doing it currently - no matter what vendor wraps the APIs, it will be exactly the same underlying calls which are built into the OS, and you can use the OS UI to do the same job if you want to customize it.
 
The reason why we have the functionality on Windows 7 and not Windows 8 is because Microsoft doesn't expose the same normalized interfaces on Windows 7 (or require vendors to use the new APIs).
 
So if you use another Firewall it uses the same API's of the Win 8 and newer OS's Firewall so Webroot doesn't copy the same API's but WSA's Firewall is a smart Firewall if you had a piece of malware on your system trying to call out then WSA's Firewall will block that malware from calling out.
 
HTH,
 
Daniel ;)