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Can not delete spam

  • May 3, 2015
  • 1 reply
  • 21 views

I can not delete the junk in my spam folder - Webroot screen pops up saying that this site has been reported unsafe

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • May 3, 2015
Hi waypro
 
Welcome to the Community Forums.
 
Are you using an email client such as WIndows Live, Thunderbird, etc. or are you using web mail.  I suspect that latter and if that is the cae then if you are sure that the website is safe you should be able to override the warning by clickomg on the Unblock and proceed button in the bottom right hand cormer of the WSA Web Threat blocking page.
 
This will whitelist the site locally so that you are not troubled in the future and also notify the Web Threat Researchers over at Webroot to the override so that they can review the classification of the site...just in case that is incorrect.
 
If my supposition is incorrect then please post back to advise...but also to let us know how you proceed with this issue.
 
Regards, Baldrick