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Can't get execution history to load. Been running for 8 hours. what do I need to do?

  • November 5, 2014
  • 4 replies
  • 105 views

I have been trying to view the Execution History.  However, after 8 hours it is still loading.  What can I do? 

4 replies

Ssherjj
Moderator
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  • Moderator
  • November 5, 2014
Hello pmike,
 
Welcome to the Community!
 
 
You are talking about the History as of the online Access Console?
 
May I suggest that you clear you cache in your browser and try again to access Account Console again. Have you tried a reboot of your computer?
 
If you continue to have problems then please issue a Support Ticket free of charge.
 
Also does anyone else on the Forum have any suggestions with this execution History loading?
 
Please let us know if you need more help and/or if you get this resolved so thqat we may help others.
 
 
Best Regards,
 
 
 
 

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • November 5, 2014
Hello pmke,
 
I had another idea and that is, are you talking about Utilities/Reports? Could you explain which one you are referring to because I may be able to resolve this for you?
 
 
Waiting in for your response.;)
 
 
Thank you,

  • Author
  • Fresh Face
  • November 5, 2014
I am trying to get the execution history via utilities/reports.

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • November 5, 2014
Hello pmike,
 
 
Would you mind doing a clean reinstall to fix this? Please follow these instructions closely.
 
 
  • Make sure you have a copy of your Keycode
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Let us know if this helps or not. OK?
 
Thanks,