Skip to main content

Can't log in to install webroot on second computer

  • February 26, 2015
  • 1 reply
  • 108 views

I can't log in to my account on this second computer that I'd like to protect with Webroot as I already have on our main computer.  Would like to download Webroot to this second device ASAP.  What am I doing incorrectly?

1 reply

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • February 26, 2015
Hello bv,
 
Welcome to the Community Forum,
 
Not sure what you are trying to explain by not being able to log on? Edit: I see you posted in the Webroot Antivirus Forum. Do you have ebroot for 1, 3 or 5 devices?
 
If you want to install Webroot then here is the instructions below,
 
To Install WSA , Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
  • KEEP the computer online for install
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
Also here is the PC User Guide
 
If you still are having problems then you can issue a Support Ticket free of charge with an active subscription.
 
Please let us know if you get your issue resolved.
 
Kind Regards,