Can't Scan Flash Drive From File Explorer With Windows 11

Hello ​@LenellH 

Check and make sure this is checked under settings! I don’t have access to my Win 11 system so can’t check on that system but on my Win 10 Pro it shows.

Click on pictures to see full size!

HTH,

The box is checked, but nothing happens. I tried uninstalling/re-installing, but I get the same results.

Hello ​@LenellH 

Lets try one thing! Uncheck Reboot and go back and check to see if it brings it up in the Context Menu.

If that doesn’t work then you will have to contact Webroot Support.

Support: https://www.webroot.com/us/en/about/contact-us

Business Support: https://www.webroot.com/us/en/business/support/contact

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

Thanks!

That did not work either. I’ll try to contact Webroot Support. Thanks for your help  !  !  !

The Webroot Support page is not working properly and I can’t submit a question. Would you try ?

Never mind I found another way to submit a ticket to Webroot Support.  Thanks again !  !  !

If the Ticket system isn’t working for you you can call closes to you. https://www.webroot.com/us/en/about/contact-us you might have to do it tomorrow.