Hi mbaal
 
Welcome to the Community Forums.
 
At what point in the trial request process are you getting the message?
 
Regards, Baldrick

Hi, just after I request the trial.
 
After filling First Name, Last name, e-mail, e-mail confirmation
and pressing "get the free trial" button.
 
Regards

Hi mbaal
 
I have just filled out my detail on this site:
 
http://www.webroot.com/customerSupport/trialRegistration.php?trpd=WSAV&loc=PRT
 
and been greeted with the following:
 

You're almost done!

Please click HERE to download your trial for your PC or click HERE to download your trial product for your Mac. Enter the Keycode......
 
so am not sure why you are getting something different. :@
 
May I suggest that if this continues you call the Sales Team (details for all markets HERE), and see if they can either figure out the issue or provide you the trial key by some other means. I can provide you with the trail download link but without the trial keycode you cannot run the installer.
 
Regards, Baldrick

Hi, Baldrick.
 
It´s very odd but it worked when I created a .com e-mail
and used it to submit for a trial license.
 
 
Thanks for you help!
 
Regards

Hi mbaal
 
Glad to hear that you got it sorted. Yes, it is sometimes funny like that. Hope that you enjoynnthe trial and decide to join the Webroot Family. ;)
 
If you have any questions during the trial do come back to the Community and ask for help.
 
Regards, Baldrick