Cannot uninstall by any previously said methods
"C:Program FilesWebrootWRSA.exe" –uninstallI have tried the method above, and the control panel method, the -uninstall method only opens webroot, and the control panel does not list webroot. I am using this computer for gaming so two antivirus softwares slow it down too much. Using windows 8
Hi LightLevelDesign
Welcome to the Community Forums.
When you used the command prompt to run the "C:Program FilesWebrootWRSA.exe" –uninstall" command did you make sure that it was in an elevated Command Prompt/Run as Administrator? If not then try that...the simplest way to get this prompt is to type 'cmd' (without quote marks) into the search field in the Start Menu, and from the list displayed (which should only be displaying 'cmd') right click on the cmd option displayed, and from the context menu displayed select 'Run as administrator'.
You can then enter the command as you did previous and hopefull that will initiate the uninstall process.
If that does not work then try running the command having booted into Safe Mode with Networking, and hopefully that should do the trick.
But if not then you will need to Open a Support Ticket so as to let the Support Team kn ow of the issue and allow them to resolve the issue for you.
Regards, Baldrick.
Welcome to the Community Forums.
When you used the command prompt to run the "C:Program FilesWebrootWRSA.exe" –uninstall" command did you make sure that it was in an elevated Command Prompt/Run as Administrator? If not then try that...the simplest way to get this prompt is to type 'cmd' (without quote marks) into the search field in the Start Menu, and from the list displayed (which should only be displaying 'cmd') right click on the cmd option displayed, and from the context menu displayed select 'Run as administrator'.
You can then enter the command as you did previous and hopefull that will initiate the uninstall process.
If that does not work then try running the command having booted into Safe Mode with Networking, and hopefully that should do the trick.
But if not then you will need to Open a Support Ticket so as to let the Support Team kn ow of the issue and allow them to resolve the issue for you.
Regards, Baldrick.
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.