A month ago I upgraded my MacBook Air to a newer model, and reinstalled Carbonite for backing up files. It’s fine at home connecting via my home wifi, but when I go into my office and connect via a wifi dongle and the cellphone network, Carbonite shows “Bad configuration”. I reinstall Carbonite at work and it works again there, but when I come home and connect to my home wifi again, exactly the same thing happens. To my not very tech-savvy mind, it seems as if Carbonite is sensitive to how my new laptop connects to the internet, which never happened on the old laptop. Any thoughts?
Answer
Carbonite shows "Bad Configuration" when moving from home to work or vice versa
Best answer by ProTruckDriver
Hello
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Hello
Support: https://www.webroot.com/us/en/about/contact-us
Business Support: https://www.webroot.com/us/en/business/support/contact
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
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