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chrome not running correctly - runs slows and ask me to enable or delete extention

  • September 14, 2016
  • 1 reply
  • 27 views

Hi I am baffled.  when i click on a link it take a while for it to open.  Plus I get a pop up telling me to either enable an extention or delete from chrome.  don't know what to do.  When i watch tv shows on abc, fox, etc. the commercials come on and it gets stuck.  I ran webroot program to scan my computer and it said everything was good.  Can you help.l

1 reply

  • September 14, 2016
Hello Dalia,
 
Welcome to the Webroot Community.
 
What extension is it asking you to enable?
 
Have you tried resetting Chrome browser to default settings?  This will remove any extensions so you will need to reinstall any extensions that you use. (see "What changes when you restore settings" in the link below)
 
If you'd like to try this please see these instructions.
 
Hope this info helps,
 
BD