Continuous Pop ups despite of no threats scanned on mac
Whenever I scan my computer for threats, Webroot does not find anything. However, when I open Safari multiple pop ups open up. What should I do? I had already taken in my Mac book Pro into Best Buy at Geek squad to remove any virus and they said that the issue was resolved. Yet, the problem occurred again. PLEASE HELP!!
Hello & Welcome to communty
A PUP Addon can be cause for this follow these steps to solve this issue -
1. uninstall Browser Search application as any other program.
2. remove unwanted web browser extensions.
* Click on “Safari” at the top of your browser and select “Preferences.” The Preferences pop-up window will display.
Click on the “Extensions” button. A full list of all the add-ons you currently have installed to Safari will display in the left pane.
remove unwanted addons.
Other Browser -
* In Mozila goto -> setting menu -> Add-ons -> Extension -> & remove
* In chrome goto -> setting -> Extension -> & remove
* In IE goto -> setting menu -> Manage Add-ons -> & remove
A PUP Addon can be cause for this follow these steps to solve this issue -
1. uninstall Browser Search application as any other program.
2. remove unwanted web browser extensions.
* Click on “Safari” at the top of your browser and select “Preferences.” The Preferences pop-up window will display.
Click on the “Extensions” button. A full list of all the add-ons you currently have installed to Safari will display in the left pane.
remove unwanted addons.
Other Browser -
* In Mozila goto -> setting menu -> Add-ons -> Extension -> & remove
* In chrome goto -> setting -> Extension -> & remove
* In IE goto -> setting menu -> Manage Add-ons -> & remove
+52Hello and Welcome to the Webroot Community Forums!
The best thing to do is to Open a Support Ticket, and ask Webroot Support to take a look and remove this for you. There is no charge for this if you are a WSA license holder, with a current subscription.
+
Virus Removal Options
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Virus-Removal-Options/ta-p/54074
The best thing to do is to Open a Support Ticket, and ask Webroot Support to take a look and remove this for you. There is no charge for this if you are a WSA license holder, with a current subscription.
+
Virus Removal Options
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Virus-Removal-Options/ta-p/54074
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