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Copied my documents directory to anywhere folder but only some of the folders synced to my iphone.

  • March 25, 2016
  • 1 reply
  • 21 views

Copied my documents folder to anywhere folder but only some of the folders and files synced with my iphone.  some of the files can be viewed but some cannot.  what am I doing wrong.

1 reply

Ssherjj
Moderator
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  • Moderator
  • March 28, 2016
Hello patch
 
Welcome to the Webroot Community,
 
Please look here at this online iOS User Guide http://live.webrootanywhere.com/content/1192/Backup-&-Sync-for-iOS-User-Guide-Overview
 
If you are having issues you can always have the Support Team take a look at your Backup & Sync to see what problems you may be having. Submit a Support Ticket which is free of charge with your Webroot susbscription.
 
Hope this helps!