Crackle

Hi wjbauer1 and welcome to the Webroot Community,
 
Sounds like you have picked up a Potentially Unwanted Application (PUA).  Rather than me going into detail here, you may want to look at a few others already posted on the subject of removal.
 
https://community.webroot.com/t5/Non-Techie/Malware-has-Hijacked-my-browser-I-need-to-remove-it/m-p/197568#M10524
 
https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/cant-get-rid-of-pop-ups-from-LaSuperba/m-p/217214#M6669
 
Good luck and check back if you need additional assistance,
Dave

Hi wjbauer1
 
Welcome to the Commuinty Forums.
 
D_J is quite correct in that this 'software' is considered to be a PUA. As far as I can tell from my research it is relative insiduous in what it does to propogate itself on host systems; nothing dangerous but to a level where, if one does not feel technically proficient in terms of rooting around in files, folders, start up entries, etc., it is best left to the professionals to remove.
 
I would therefore suggest that you open the support ticket recommended and let the Support Team professions sort it out for you.
 
Regards, Baldrick