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Cryptowall attack on my computer files

  • April 6, 2015
  • 1 reply
  • 20 views

My computer has been attacked by Cryptowall.  Can support help resolve this please? Linda

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • April 6, 2015
Hi BruceLinda
 
Welcome to the Community Forums.
 
If you have indeed been compromised by CryptoWall then your best bet is to Open a Support Ticket ASAP so that the SupportTeam can investigate and hopefully, with the help of WSA's journalling features roll back anything that the nasty hgas done on your system...but that is not guaranteed.
 
Once you have submitted your Ticket try to minimise activity on your system until the Support Team respond.
 
Regards, Baldrick