My current subscription is ending in a week or two. I purchased a new 1 year plan, and added the keycode under my user portal. My app installed on my laptop says it is still set to auto-renew. Is this going to end up charging me twice? Or is the new subscription going to take over once the current one expires?
Answer
Current subscription ending question
Best answer by TripleHelix
Hello
We can’t check on the online community so it’s best to contact Webroot Directly!
Please contact our Consumer Sales Team at your earliest convenience so they can assist. Call us at: 1-866-612-4227 M-F 7am−6pm MT. Or send us an email: wr-customersales@opentext.com
Thanks,
This topic has been closed for replies.
+63Hello
We can’t check on the online community so it’s best to contact Webroot Directly!
Please contact our Consumer Sales Team at your earliest convenience so they can assist. Call us at: 1-866-612-4227 M-F 7am−6pm MT. Or send us an email: wr-customersales@opentext.com
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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