I’m trying to deactivate some old computers that are still listed on my account. The page telling me how to do this (https://docs.webroot.com/us/en/home/wsa_website_userguide/wsa_managementwebsite_userguide.htm#UsingPCSecurity/DeactivatingPCs.htm?Highlight=deactivate) says very clearly that the security panel has three menus: “About,” “Scan Information,” and “Commands.” I need to use the “Commands” option to deactivate a machine. However, my security panel only has two menu options for each machine. The “Commands” option, which is precisely the one I need, is missing. How can I deactivate an old machine?
