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Deactivating the Auto Charge for old computer

  • March 29, 2025
  • 1 reply
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Hello Everyone.

Iam getting a new computer, and I have few older computers, and I want to add webroot to my new computer, I need to deactivate from one of the older computers.

How can I do that

Thanks.

Best answer by TripleHelix

Hello ​@venus60 

 

If your still using the old online console you can deactivate the PC in there: https://identity.webrootanywhere.com/v1/Account/login

 

If your using the newer one https://account.carbonite.com/account/logon? then you will need to contact support as there the only one that can remove the old unneeded PC

 

https://www.webrootanywhere.com/servicetalk.asp?

 

Thanks,

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TripleHelix
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  • March 29, 2025

Hello ​@venus60 

 

If your still using the old online console you can deactivate the PC in there: https://identity.webrootanywhere.com/v1/Account/login

 

If your using the newer one https://account.carbonite.com/account/logon? then you will need to contact support as there the only one that can remove the old unneeded PC

 

https://www.webrootanywhere.com/servicetalk.asp?

 

Thanks,


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