Dell Lap Top
uninstalled the macaffee that came with it and installed web root. After a month now laptop says 15 drivers need to be upgraded. when i go to upgrade, it takes me back to macaffee and wont install without downloading macafee
+62Hello freyaelizabeth,
Welcome to the Webroot Community,
Sounds like you don't have McAfee uninstalled completely. Usually Windows updates will install drivers if needed. Who claims that you need 15 drivers? You can go to Dell.Com and look up your model of your Dell and they should have the drivers there listed under Support. Are you trying to upgrade to Windows 10? What OS are you running?
I have never heard of having to install an AV in order to install ugraded drivers? Sounds very odd to me.
Please look at this Thread for information about how to remove McAfee https://community.webroot.com/t5/Introduce-yourself-to-the/How-do-I-remove-McAffee-security-software-It-will-not-uninstall/m-p/191328/highlight/true#M4989
Welcome to the Webroot Community,
Sounds like you don't have McAfee uninstalled completely. Usually Windows updates will install drivers if needed. Who claims that you need 15 drivers? You can go to Dell.Com and look up your model of your Dell and they should have the drivers there listed under Support. Are you trying to upgrade to Windows 10? What OS are you running?
I have never heard of having to install an AV in order to install ugraded drivers? Sounds very odd to me.
Please look at this Thread for information about how to remove McAfee https://community.webroot.com/t5/Introduce-yourself-to-the/How-do-I-remove-McAffee-security-software-It-will-not-uninstall/m-p/191328/highlight/true#M4989
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
Hi freyaelizabeth
Welcome to the Community Forums.
If I may just add to what Sherry has posted...this may well be normal behaviour for Dell products. I run a Dell tablet and I have had instances when the Dell Support software that comes with the harware decides that it has to update drivers. Personally I used to go through the update process but now, if there is nothing wroing with the hardware, i.e., everything seems to be working normally I tend to decline the update on the basis that "if it ain't broke, don't fix it".
Would be interesting to know who or what is behind this apparent need to update drivers and specifically which drivers are in such need. ;)
Regards, Baldrick
Welcome to the Community Forums.
If I may just add to what Sherry has posted...this may well be normal behaviour for Dell products. I run a Dell tablet and I have had instances when the Dell Support software that comes with the harware decides that it has to update drivers. Personally I used to go through the update process but now, if there is nothing wroing with the hardware, i.e., everything seems to be working normally I tend to decline the update on the basis that "if it ain't broke, don't fix it".
Would be interesting to know who or what is behind this apparent need to update drivers and specifically which drivers are in such need. ;)
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
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