Following my monthly patch of Windows 7, I checked the WRData folder and was surprised to see that a new file named WRSA.dmp had been created. It is 93 MB which was why I noticed something had changed as this folder is normally just around 20 MB.
On checking the Log file, I note that the timing of the dmp file creation coincides exactly with the system shutting down to allow Windows to install the updates.
This has never happened before and I was wondering why it was created this time (in this foldrer) and if I can safely delete it.
Regards
Nemo
DMP file created in WRdata folder
+34
+62Hi Nemo,
Is this what you are talking about? You usually do stay on top of this! ;)
Is this what you are talking about? You usually do stay on top of this! ;)
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
+34Hi Sherry
Those are the normal Webroot db files.
I am referring to a Windows .dmp file. Maybe it got 'dumped' into the WRData file by mistake!
Nemo
Those are the normal Webroot db files.
I am referring to a Windows .dmp file. Maybe it got 'dumped' into the WRData file by mistake!
Nemo
+62Hi Nemo
Well I am seeing the DMP in the WRdata folder...I guess I don't know what I am seeing?:@
Well I am seeing the DMP in the WRdata folder...I guess I don't know what I am seeing?:@
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
+34Thanks Sherry. Have to go out for a few hours - I'll post later.
Nemo
Nemo
+56For some reason WRSA crashed or something else and it created the DUMP file so if you want send it to@ wrote:
Hi Nemo
Well I am seeing the DMP in the WRdata folder...I guess I don't know what I am seeing?:@
Daniel
+62Thanks Daniel! I am sending the files to Nic!@ wrote:
For some reason WRSA crashed or something else and it created the DUMP file so if you want send it to@ wrote:
Hi Nemo
Well I am seeing the DMP in the WRdata folder...I guess I don't know what I am seeing?:@
@ and he can give it the right person the same with you@ https://msdn.microsoft.com/en-ca/library/d5zhxt22.aspx?f=255&MSPPError=-2147217396
Daniel
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
+56Let us know what they say!
Thanks,
Daniel 😉
Thanks,
Daniel 😉
+62Yes I will let you know what they say! 😉
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
+34Hi ? ?
I was about to send a message to@nic with the dmp file and then couldn't see a means of attaching the file! Am I missing something or is there another way?
Nemo
I was about to send a message to@nic with the dmp file and then couldn't see a means of attaching the file! Am I missing something or is there another way?
Nemo
+56I got your Sherry.
You can just email me at ntolstoshev@webroot.com and you'll probably need to use a file transfer service.
You can just email me at ntolstoshev@webroot.com and you'll probably need to use a file transfer service.
+56Send a PM to Nic and ask for his email then upload to this place and put his email address in! https://www.wetransfer.com/@ wrote:
Hi@ @
@I was about to send a message to@ with the dmp file and then couldn't see a means of attaching the file! Am I missing something or is there another way?
Nemo
Daniel
+34Thanks guys. File has been sent.
+56Thanks, got them both and sent them over to Matt who handles our betas.
+62Great Nic!
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
Hello ---
I see this is an older topic, but wondering what the outcome was? : What are the large .dmp files which turn up occasionally in the WRdata folder? (In my case... Typical filename: WRSA-C-9.0.17.28-WSAINSTALL.EXE.dmp)
I assume they are dump files generated during an install operation, but what triggered the dump, is that trigger resolved, and how important is it to retain them?
Thanks!
I see this is an older topic, but wondering what the outcome was? : What are the large .dmp files which turn up occasionally in the WRdata folder? (In my case... Typical filename: WRSA-C-9.0.17.28-WSAINSTALL.EXE.dmp)
I assume they are dump files generated during an install operation, but what triggered the dump, is that trigger resolved, and how important is it to retain them?
Thanks!
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