Hello,
I'm just starting a 14 day Trial offer of your Secure Anywhere and I just did the scan of my computer. It took only moments to complete and I'm wondering if it did a Full scan or just a Quick scan?
I'm concerned because I have been having trouble with my Microsoft Security Essential running properly (that starts scanning and completley freezes up 3/4 of the way through scan - happened 4 times this week) and I have no idea if a full scan is happening.
Also....Sorry to bother you with this question, but here goes....My Microsoft Internet Explorer Keeps just Stopping, with a message "Internet Explorerer is not responding" and then it shuts down. It's done it with Microsoft, Cnet and Yahoo mail so far today. Anyone have any idea where I should head to get some help with that?
Thanks very much,
emb
EDIT: <Email snipped to protect provacy>: Baldrick
Does the Scan actually scan the entire computer or is it a partially, Quick Scan?
Hi emb
Welcome to the Community Forums.
The quick scan by WSA only check the places where malware can lurk...but to be absolutely accurate WSA's design philosophy is that inactive malware is not a threat so WSA only looks at active files/apps on that basis and that is one of the reasons that it is so quick in terms of scanning. If an inactive piece of malware activates then WSA jumps in and protects the user.
In terms of MSE I would not be bothered by it as if you are using WSA then you have no need for MSE...you are much better protected by WSA than by MESE...so I would disable MSE.
In terms of the IE not responding issue please see this thread over at the Microsoft Support Forums. The contents may assist you in relation to that issue.
Regards, Baldrick.
Welcome to the Community Forums.
The quick scan by WSA only check the places where malware can lurk...but to be absolutely accurate WSA's design philosophy is that inactive malware is not a threat so WSA only looks at active files/apps on that basis and that is one of the reasons that it is so quick in terms of scanning. If an inactive piece of malware activates then WSA jumps in and protects the user.
In terms of MSE I would not be bothered by it as if you are using WSA then you have no need for MSE...you are much better protected by WSA than by MESE...so I would disable MSE.
In terms of the IE not responding issue please see this thread over at the Microsoft Support Forums. The contents may assist you in relation to that issue.
Regards, Baldrick.
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
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