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Does Webroot cause Internet slow down in Windows 10?

  • August 14, 2015
  • 3 replies
  • 875 views

Since upgrading from Windows 8.1 to Windows 10, I have experienced a significant slow down in my Internet speed. Can Webroot SecureAnywhere cause such a slow down in Windows 10?

3 replies

shorTcircuiT
Gold VIP
  • Gold VIP
  • August 14, 2015
Hello and welcome to the Community!
 
Slow downs of your internet, especially significant, are rare with WSA.You might give it a quick test by going into your browser add-ons/extensions and disabling the Filter Extension and see if browsing speed improves.  This would be the only source of a slow down caused by WSA.
 
If your browsing speed remains slow, then WSA is not the issue and you will want to contact your ISP.
 
If your browsing speed returns to normal, then you might want to Submit a Trouble Ticket to have Webroot Support take a look at the problem and record it so that the problem can be hopefully fixed.
 
Let us know what you find out from disabling the extension too, as I would be very interested in hearing!

Matrix_Leader
Community Guide
  • Community Guide
  • August 15, 2015
Windows 10 is known to cause internet slow down because it keeps calling Home (whatever  that means) and sends your usage data to Microsoft.
 
What I can recommend is to go to Control Panel > Users > Clicks on your username > Make Changes in PC Settings
 
From there, under privacy section, you should find something called background apps if my memory doesn't fail me, turn off all background apps, those are Metro apps that keep running in the background such as news, sports, etc.
 
Additionally, try to find the section which has typing in it and turn off the auto correct and whatever you can find there to stop Microsoft from logging every keystroke.

Baldrick
Gold VIP
  • Gold VIP
  • August 15, 2015
Hi Matrix_Leader
 
I have to say that I seriously doubt that the 'phoning home' by Windows 10 has any significant or perceivable impact on the speed of ones internet, and that is from my own experience of Windows 10 install.
 
I do not disagree with the turning off of selected settings in terms of limiting what data may be sent back to Microsoft, and have in fact switched some off, but not all.
 
But linking to two is somewhat speculative at best, and I am sure that Microsoft is not stupid enough to hobby it's own latest release of Windows by not taking great care to minimise drawing unwanted attention to this by causing slowdowns.
 
Just my experience & opinion, of course. ;)
 
Regards, Baldrick