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does webroot take care of yah lover worm?

  • June 7, 2016
  • 5 replies
  • 41 views

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can webroot handle yah lover workm?

Best answer by mahnjon

What happened was I tried to open a page, and a screen came on asking me to call a phone number to correct the problem. I became suspicious of this and went to close the page and couldn't, i could not exit the internet, so i shut my pc down and restarted, went back on the internet and got the same problem, I shut my pc down then started it again, seemed to work, but dumped my history, cookies everything seemed ok, ran webroot no problems noted, guess some sort of scam, who knows. any way when all this began it stated the following.
RDN/YAHLOVERWORM!055BCCAC9FEC
 
Anyway i guess everything works good.

5 replies

Yankeelady2015
Community Leader
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Hello ?
 
Welcome to the Webroot Community
 
Do you currently have this so called "yah lover worm" on your pc?  If so, run the Webroot scan and if it persist please call Webroot Support at 1-866-612-4227
 
You can also fill out a Support Ticket here:
https://detail.webrootanywhere.com/servicewelcome.asp  This is a free service with your Webroot Subscription
 
If I were you, I would submit a support ticket if in fact you do have this "lover worm"
 
Hope this helps you.
 
Always,

DanP
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  • OpenText Employee
  • June 7, 2016
Yahlover worm is around ten years old, so I highly doubt you are actually infected with it. My first thought when reading your post was that it was probably a tech support scam, and a quick seach showed reports of the yahlover worm name being used in tech support scam popups.
 
-Dan

Yankeelady2015
Community Leader
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@ wrote:
Yahlover worm is around ten years old, so I highly doubt you are actually infected with it. My first thought when reading your post was that it was probably a tech support scam, and a quick seach showed reports of the yahlover worm name being used in tech support scam popups.
 
-Dan
@ Thank you for shedding the light on this issue.
 
 
 
Always,

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  • Author
  • Fresh Face
  • Answer
  • June 8, 2016
What happened was I tried to open a page, and a screen came on asking me to call a phone number to correct the problem. I became suspicious of this and went to close the page and couldn't, i could not exit the internet, so i shut my pc down and restarted, went back on the internet and got the same problem, I shut my pc down then started it again, seemed to work, but dumped my history, cookies everything seemed ok, ran webroot no problems noted, guess some sort of scam, who knows. any way when all this began it stated the following.
RDN/YAHLOVERWORM!055BCCAC9FEC
 
Anyway i guess everything works good.

Baldrick
Gold VIP
  • Gold VIP
  • June 8, 2016
Hi mahnjon
 
I would suggest that to try to guard against this sort of thing, based on what Dan has said about popups, that you consider installing a good ad blocking extension in your browser(s).
 
If you need advice on recommended candidates then please post back and we can supply that.
 
Regards, Baldrick