I am trying to change my e-mail address from (edited e-mail for security reeasons and privacy) Why is the system so
COMPLICATED ?????
e-mail address change
+1
+62Hello czem75,
Welcome to the Webroot Community,
At this time there is not a setting where the customer can change the email. At the moment, the email address is not used just to log into the MyWebroot Account, but it is also tied to the Password Management feature. Due to the back end structure, I would guess that simply chaning the email address is not as simple as it might appear to be.
Your best approach is to Open a Support Ticket and see if a Support Team member can help with this/do the necessary.
KInd Regards,
Welcome to the Webroot Community,
At this time there is not a setting where the customer can change the email. At the moment, the email address is not used just to log into the MyWebroot Account, but it is also tied to the Password Management feature. Due to the back end structure, I would guess that simply chaning the email address is not as simple as it might appear to be.
Your best approach is to Open a Support Ticket and see if a Support Team member can help with this/do the necessary.
KInd Regards,
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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