Each time I go in to request a scan, it scans for 42% and then stops. Why does this happen?
Each time I go in to request a scan, it scans for 42% and then stops. Why does this happen?
+62Welcome balopez to the Community Forum!
Can you give us some more details? Are you using a Mac or Windows PC?
Can you please do a clean reinstall of WSA and Please follow the steps closely!
Submit a Support Ticket because they will happily assist in this issue.
Regards,
Can you give us some more details? Are you using a Mac or Windows PC?
Can you please do a clean reinstall of WSA and Please follow the steps closely!
- Make sure you have a copy of your Keycode
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Submit a Support Ticket because they will happily assist in this issue.
Regards,
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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