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each time I run a scan it tells me 22 threats removed if I run it again it still tells me 22

  • January 14, 2015
  • 1 reply
  • 22 views

i need help with web root scan each time i run scan it tells me it has removed 22 threats even if  i run it back to backl sevaral times

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • January 14, 2015
Hi tshirtman4786
 
Welcome to the Community Forums.
 
We occassionally see this one in in those instances
 
Please reset your Protection Statistics (see here as to how), then run another scan; make sure that it is a Deep Scan (the default) and let us know if that clears it for you.
 
Regards, Baldrick