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ebyv.exe - "dangerous Trojan" - undetected by Webroot. Why?

  • January 12, 2015
  • 2 replies
  • 24 views

I found an unknown ... ebyv.exe ... on my PC.  A search says that it'a a "dangerous Trojan virus" but my Webroot Secure Anywhere didn't detect it.  How can I know what damage it has done?

Best answer by Petrovic

Hello
The best thing to do is to Open a Support Ticketand ask Webroot Support to take a look and remove this for you.  There is no charge for this if you are a WSA license holder, with a current subscription.
 
@ wrote:
A search says that it'a a "dangerous Trojan virus" 
search?
You can check the file to VirusTotal

2 replies

Petrovic
Gold VIP
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  • Gold VIP
  • Answer
  • January 12, 2015
Hello
The best thing to do is to Open a Support Ticketand ask Webroot Support to take a look and remove this for you.  There is no charge for this if you are a WSA license holder, with a current subscription.
 
@ wrote:
A search says that it'a a "dangerous Trojan virus" 
search?
You can check the file to VirusTotal

RetiredTripleHelix
Gold VIP
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Hello and Welcome to the Webroot Cummunity!
 
Just to add to what Petrovic said be sure to Contact support and they will help you remove it also you can upload the file to Webroot here: http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx?FOUR=Y&CMD=P40SUBMITFILE&AGENTPROFILE=RFTCWHF&InstanceMID=r89n1860130r5zq403r99z93n614r83r9r0843z01n57rp4005q53pp0p3p35xq2&LIC=FZZ3XPGZZ8406P894Z8X&LANG=pa&VER=17426&CSIPARTNER=7
 
Thanks,
 
Daniel 😉