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elder scrolls online Blocked

  • November 25, 2014
  • 9 replies
  • 80 views
R
Fresh Face
After the last patch my Webroot is blocking the launcher from accessing the game I pay for monthly. The only way to launch it is to turn off Webroot now. The launcher shows up as "Allow" in the Active processes and I have added it to my allowed programs. This does me little good if I have to shut off my Webroot anytime I want to play an online game.

    9 replies

    Rakanisheu Retired
    The elder scrolls file was whitelisted late last night, you should be able to play it without any issues.Try the following if you cant.
     
    1. Open SecureAnywhere and click the 'cog' beside 'PC Security'.
    2. On the Scan & Shields tab, select Custom Scan.
    3. Select deep scan from the Customized Scan Window and Click Start Scan
     
    This will start a Deep Scan of your system. This should help with the issue you are having with your software.
    RetiredTripleHelix
    Ssherjj
    R
    Fresh Face
    • RWShelton
    • Author
    • Fresh Face
    • November 25, 2014
    That fixed it! Thanks,
    R
    Fresh Face
    • RWShelton
    • Author
    • Fresh Face
    • November 26, 2014
    Well another update from ESOL and now it is being blocked again.
    RetiredTripleHelix
    Gold VIP
    Forum|alt.badge.img+56
    @ Roy will see this tomorrow very early as he lives in Ireland and get the files whitelisted again thanks for letting us know!
     
    Thanks,
     
    Daniel 😉
    shorTcircuiT
    Ssherjj
    E
    New Member
    Forum|alt.badge.img+1
    • egranicon
    • New Member
    • September 16, 2017
    I think this continues to be an issue.
    E
    New Member
    Forum|alt.badge.img+1
    • egranicon
    • New Member
    • September 16, 2017
    Hi,
     
    I think Elder Scrolls Online (ESO) might need to be whitelisted again?
     
    I'm not sure if I needed to create a new post, but I replied to the ticket called "elder scrolls online Blocked" that I think this continues to be an issue.
     
    I'm getting a 201 error at ESO for authentication issues. I've done everything they recommend and still not able to connect. Anything I can do?
    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • September 16, 2017
    Hi egranicon
     
    Your best option if you believe that to be the case is to Open a Support Ticket to ask the Support Team to check for that and whiltelist if necessary.
     
    Regards, Baldrick
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
    ProTruckDriver
    RetiredTripleHelix
    B
    RetiredTripleHelix
    Gold VIP
    Forum|alt.badge.img+56
    @ wrote:
    I think this continues to be an issue.
    Could be if it updated? So the best thing is to Submit a Support Ticket and ask them to whitelist it again.
     
    HTH,
     
    Daniel 😉
    ProTruckDriver
    Ssherjj
    J
    J
    • JP_
    • Retired Webrooter
    • September 18, 2017
    @ wrote:
    Hi,
     
    I think Elder Scrolls Online (ESO) might need to be whitelisted again?
     
    I'm not sure if I needed to create a new post, but I replied to the ticket called "elder scrolls online Blocked" that I think this continues to be an issue.
     
    I'm getting a 201 error at ESO for authentication issues. I've done everything they recommend and still not able to connect. Anything I can do?
    @ I've created a ticket on your behalf with our Support Team to correct this for you. HUZZAH!!!
    ProTruckDriver
    B
    B
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