Skip to main content

error message

  • May 7, 2015
  • 1 reply
  • 20 views

just installed webroot, and now I am geting an error message -service manager t8extex.dll is missing.  I can not open my email

1 reply

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • May 7, 2015
Hello jackiemiller,
 
Welcome to the Community Forum,
 
That is part of a toolbar that was removed, IE doesnt like that it no longer exists. I would reset Internet Explorer as it should help. If that doesnt work open IE in no-addons mode then reset it. 
 
1) Open internet Explorer
2) Click on "Tools" or click on the cog icon
3) Click on "Internet Option"
4) Click on the "Advanced" tab
5) Click the "Reset" button at the bottom
6) Click on reset Internet Explorer
 
You might also look here at Microsoft Community
 
Hope this helps!
 
Kind Regards,