Ever since I installed WebRoot on my computer it locks up when on the internet. Any ideas?
Ever since I installed WebRoot on my computer it locks up while on the internet. Any ideas?
+62Hello FerdBerfel
Welcome to the Webroot Community,
Would you do an uninstall/reinstall
Please follow the steps closely!
Thanks,
Welcome to the Webroot Community,
Would you do an uninstall/reinstall
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
+56To uninstall Webroot SecureAnywhere, follow the instructions below.
You can install SecureAnywhere on Mac OS X 10.7 and above. An Internet connection is required to install the software.
To install the software:
Daniel 😉
- Shut down SecureAnywhere by clicking the Webroot icon [img]http://sw.nohold.net/Webroot/Images/wsa_icon.png[/img] in the menu bar and selecting Shut Down SecureAnywhere. [img]http://sw.nohold.net/Webroot/Images/macwebrootmenushutdown.png[/img] If prompted, confirm that you want to shut down SecureAnywhere.
- Open the Finder by clicking the Finder icon [img]http://sw.nohold.net/Webroot/Images/mac_finder_icon.png[/img] in the dock.
- Open the Applications directory. [img]http://sw.nohold.net/Webroot/Images/mac_click_applications.png[/img]
- Click and drag the Webroot SecureAnywhere program icon into the Trash [img]http://sw.nohold.net/Webroot/Images/mac_trash_icon.png[/img] in the dock. A confirming window appears. Click Uninstall. [img]http://sw.nohold.net/Webroot/Images/macuninstallwsa.png[/img] Webroot SecureAnywhere is now uninstalled. There is no need to restart your computer.
You can install SecureAnywhere on Mac OS X 10.7 and above. An Internet connection is required to install the software.
To install the software:
- Click here to download the SecureAnywhere installer to your Mac. Or Click here if you have the Best Buy Geek Squad Subscription service.
- Double-click wsamac.dmg to open the installer.
- Drag the Webroot SecureAnywhere icon into the Applications folder. [img]https://uploads-us-west-2.insided.com/webroot-en/attachment/20009i5A795A42A96979B5.png[/img]
- In the first activation window, enter your keycode and click Activate. [img]https://uploads-us-west-2.insided.com/webroot-en/attachment/20010iCE0F7E88D6A5794E.png[/img] Your keycode is the 20-character license that identifies your Webroot account. If you purchased the product online, the keycode is provided in an email from Webroot. If you purchased the product in a store, the keycode is provided in the retail box. In addition, the keycode identifies whether you purchased a multi-user license, which allows you to install SecureAnywhere on up to three or five Macs.
Daniel 😉
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