Skip to main content

EVERY SITE THAT I GO TO, MY COMPUTER AT THE BOTTOM OF THE SCREENS DISPLAYS 'WAITING FOR EXTENSION WE

  • September 22, 2015
  • 1 reply
  • 19 views

EVERY SITE THAT I GO TO ....MY COMPUTER AT THE BOTTOM DISPLAY 'WAITING FOR EXTENSION WEBROOT FILTERING EXTENSDION' ?    AND IT IS REALLY SLOW TO GET TO THE SITE....WHAT IS CAUSING THIS ?

1 reply

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • September 22, 2015
Hello ?,
 
Welcome to the Webroot Community,
 
 
There have been reports of this here in the Community lately. Are you using Chrome by chance?
 
Best thing to do is to Open a Support Ticket to let the Support Team know of this.This is a free service with an active subscription. The Support Team is usually pretty quick in responsding.
 
Turning off the extension, if that works for you as a temporary measure is fine and will not overly affect the protection provided by WSA. To turn off the Webroot Filter open the menu to the right upper hand corner in Chrome. Go to Setting/Extensions/ uncheck the Webroot Webfilter.
 
Also is this happening in all browsers? You can try FireFox and/or Internet Explorer...
 
 
Hope this helps?