Skip to main content
Customer Support Customer Support

EVERY SITE THAT I GO TO, MY COMPUTER AT THE BOTTOM OF THE SCREENS DISPLAYS 'WAITING FOR EXTENSION WE

  • September 22, 2015
  • 1 reply
  • 19 views
J
EVERY SITE THAT I GO TO ....MY COMPUTER AT THE BOTTOM DISPLAY 'WAITING FOR EXTENSION WEBROOT FILTERING EXTENSDION' ?    AND IT IS REALLY SLOW TO GET TO THE SITE....WHAT IS CAUSING THIS ?

    1 reply

    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • September 22, 2015
    Hello ?,
     
    Welcome to the Webroot Community,
     
     
    There have been reports of this here in the Community lately. Are you using Chrome by chance?
     
    Best thing to do is to Open a Support Ticket to let the Support Team know of this.This is a free service with an active subscription. The Support Team is usually pretty quick in responsding.
     
    Turning off the extension, if that works for you as a temporary measure is fine and will not overly affect the protection provided by WSA. To turn off the Webroot Filter open the menu to the right upper hand corner in Chrome. Go to Setting/Extensions/ uncheck the Webroot Webfilter.
     
    Also is this happening in all browsers? You can try FireFox and/or Internet Explorer...
     
     
    Hope this helps?
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    Dermot7
    D_J
    Terms & ConditionsAccessibility statement