I'm about to install Webroot on a pc that already has antivirus software on it. Do I need to uninstall that software before installing Webroot? Thanks.
Dave
Solved
Existing antivirus software
Best answer by RetiredTripleHelix
Hello and Welcome to the Webroot Community!
Yes it's best to, can you tell me which AV and I can point you to there uninstaller as some of them are hard to remove all related files. See here for a list of AV uninstallers and if yours is not listed let us know: https://community.webroot.com/t5/Techie/Software-Removal-Tools/td-p/27608 and here: https://community.webroot.com/t5/Techie-KB/3rd-Party-Software-Removal-Tools/ta-p/204388
Thanks,
Daniel 😉
Yes it's best to, can you tell me which AV and I can point you to there uninstaller as some of them are hard to remove all related files. See here for a list of AV uninstallers and if yours is not listed let us know: https://community.webroot.com/t5/Techie/Software-Removal-Tools/td-p/27608 and here: https://community.webroot.com/t5/Techie-KB/3rd-Party-Software-Removal-Tools/ta-p/204388
Thanks,
Daniel 😉
+56Hello and Welcome to the Webroot Community!
Yes it's best to, can you tell me which AV and I can point you to there uninstaller as some of them are hard to remove all related files. See here for a list of AV uninstallers and if yours is not listed let us know: https://community.webroot.com/t5/Techie/Software-Removal-Tools/td-p/27608 and here: https://community.webroot.com/t5/Techie-KB/3rd-Party-Software-Removal-Tools/ta-p/204388
Thanks,
Daniel 😉
Yes it's best to, can you tell me which AV and I can point you to there uninstaller as some of them are hard to remove all related files. See here for a list of AV uninstallers and if yours is not listed let us know: https://community.webroot.com/t5/Techie/Software-Removal-Tools/td-p/27608 and here: https://community.webroot.com/t5/Techie-KB/3rd-Party-Software-Removal-Tools/ta-p/204388
Thanks,
Daniel 😉
Thanks for the quick reply! Existing AV is AVG Free 2015 (on the list). I fully intend to remove the old AV but was a little concerned about doing so before Webroot was installed and protecting the computer.
Dave
Dave
+56See here for some info about WSA's WIN Cloud: http://www.brightcloud.com/platform/webroot-intelligence-network.php and it classifies over 200,000 new files per day.
Daniel ;)
Daniel ;)
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