Expired substription
I purchased a 1 year renewal for Webroot in December 2014. Received an email verification with a new Keycode. Used the new Keycode to update my devices. Now my subcription shows expired - less than 60 days later. Tried to reenter the Keycode but it still shows expired.
+62Hello mmains,
Welcome to the Community Forum,
Did you purchase from Webroot directly. If you did then please contact Webroot Sales
. (1-866-612-4268 M-F 7 am-8 pm (MST) or Sat/Sun 9 am-4 pm (MST).)
If you purchased from Best Buy then contact them here 1.800.Geeksquad
You can also submit a [user=15059][/user] Would you also be able to follow up with this customer and the issue? (There are no Webroot staff on the Community at this time of night, but Nic will be on tomorrow morning.)
Best Regards,
Welcome to the Community Forum,
Did you purchase from Webroot directly. If you did then please contact Webroot Sales
. (1-866-612-4268 M-F 7 am-8 pm (MST) or Sat/Sun 9 am-4 pm (MST).)
If you purchased from Best Buy then contact them here 1.800.Geeksquad
You can also submit a [user=15059][/user] Would you also be able to follow up with this customer and the issue? (There are no Webroot staff on the Community at this time of night, but Nic will be on tomorrow morning.)
Best Regards,
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