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Extend current subscription by another 365 days with another key code

  • December 23, 2014
  • 7 replies
  • 91 views

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I found I have a key code purchased from another vendor (not best buy). I was wondering if it would be possible to add it to my current subscription extend it by another 365 days. I have not added it to my account or console yet. Do I need to do that fist? And wasn’t sure if I could just have Nic do this or another admin Or do I summit a support request. I am in no big hurry current subscription has over 340 days left. Thanks Joe
Have a Merry Christmas

Best answer by JP_

@ I'll be happy to help. Just send me a private message with both your old and new keycode and I'll take care of merging the days for you 🙂

7 replies

nic
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  • Retired Webrooter
  • December 23, 2014
If you PM me the old and new keycodes, I can add the days to your existing keycode and just deactivate the new one.

Asklepios
Community Leader
  • Community Leader
  • June 13, 2017
@ wrote:
If you PM me the old and new keycodes, I can add the days to your existing keycode and just deactivate the new one.
Hello @
Does this possibility still exist?
Thanks

ProTruckDriver
Moderator
@ wrote:
@ wrote:
If you PM me the old and new keycodes, I can add the days to your existing keycode and just deactivate the new one.
Hello @
Does this possibility still exist?
Thanks
Hello Asklepios,
 
nic retired from Webroot. I believe Webroot will still do it for you. I'll ping @ @ to answer your question. ;)

  • Retired Webrooter
  • Answer
  • June 13, 2017
@ I'll be happy to help. Just send me a private message with both your old and new keycode and I'll take care of merging the days for you 🙂

Asklepios
Community Leader
  • Community Leader
  • June 14, 2017
Hi,
Thanks @ for the "ping";)
@ wrote:
@ I'll be happy to help. Just send me a private message with both your old and new keycode and I'll take care of merging the days for you :)
Thanks @ , so I will purchase a new code ASAP and send you a PM with it:D

Asklepios
Community Leader
  • Community Leader
  • June 20, 2017
Hi,
Thank you very much @ for your help.
Now with 944 days subscription I'm secure and serene:D

  • Retired Webrooter
  • June 20, 2017
@ :catwink: