Extend subscripton
How can I add a new subscription (for 365 days) to a current one, having just purchased new disk?
Hello ?
Welcome to the Webroot Community.
If you have purchased a new disk then you will have a new key code.However if you still have days remaining on your current subscription then you will want to wait until just before it expires to add your new key code.
If you would like, support can add your new key code to your current key code (so you won't need to wait or lose any days). Just fill out a support ticket and include both key codes, being sure to tell them which one is the new key code and which one is your current key code.
If you want to wait and add key code yourself, please do the following.
Open WSA PC interface. Click on gear next to My Account, enter key code and click Activate.
Please let us know how this works out for you.
If you still need assistance we will be happy to help.
Hope this info helps,
BD
Welcome to the Webroot Community.
If you have purchased a new disk then you will have a new key code.However if you still have days remaining on your current subscription then you will want to wait until just before it expires to add your new key code.
If you would like, support can add your new key code to your current key code (so you won't need to wait or lose any days). Just fill out a support ticket and include both key codes, being sure to tell them which one is the new key code and which one is your current key code.
If you want to wait and add key code yourself, please do the following.
Open WSA PC interface. Click on gear next to My Account, enter key code and click Activate.
Please let us know how this works out for you.
If you still need assistance we will be happy to help.
Hope this info helps,
BD
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