When I try to scan an external hard drive by right clicking and clicking scan with webroot, only the files are scanned, processes are marked as not scanned.
This also occurs when I scan my internal hard drive by right clicking it and clicking scan with webroot, but if I open webroot and click scan my computer processes are scanned.
So is there a way to scan my external hard drive's processes?
Note: I have the trial version of webroot
Thanks very much for your help!
Solved
External hard drive's processes not scanned
Best answer by Baldrick
Hi Maria1
Welcome to the Community Forums.
Please read this KB Article on the difference between a 'Full Scan' & a 'Deep Scan' (the default) for an answer to your questions.
If you have any further, follow up questions then please post back.
Regards, BAldrick
Welcome to the Community Forums.
Please read this KB Article on the difference between a 'Full Scan' & a 'Deep Scan' (the default) for an answer to your questions.
If you have any further, follow up questions then please post back.
Regards, BAldrick
Hi Maria1
Welcome to the Community Forums.
Please read this KB Article on the difference between a 'Full Scan' & a 'Deep Scan' (the default) for an answer to your questions.
If you have any further, follow up questions then please post back.
Regards, BAldrick
Welcome to the Community Forums.
Please read this KB Article on the difference between a 'Full Scan' & a 'Deep Scan' (the default) for an answer to your questions.
If you have any further, follow up questions then please post back.
Regards, BAldrick
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