Skip to main content
Customer Support Customer Support
Answer

facebook, gmail and more don't work with wifi-security on

  • February 23, 2019
  • 3 replies
  • 118 views
W
Forum|alt.badge.img+1
I just got wi-fi security and am finding way too many sites I commonly use on laptop, android phone and tablet that totally bomb with wi-fi security connected. Have I missed crucial settings? Anyone else having problems like this? (sure would like gmail to work through vpn as google picks up key words in both headers and text to send me adverts I REALLY DON'T WANT, total invasion of privacy).

Best answer by TripleHelix

Hello @wynnelee and welcome to the Webroot Community!

I don't see those kinds of issues when I use the WiFi VPN so I would suggest that you Submit a Support Ticket and I will ping a couple of the Webroot staff and not sure if the staffers will reply until Monday. @RMarchi @pstonethompson

Thanks,
TripleHelix

3 replies

TripleHelix
Moderator
Forum|alt.badge.img+63
  • TripleHelix
  • Moderator
  • Answer
  • February 23, 2019
Hello @wynnelee and welcome to the Webroot Community!

I don't see those kinds of issues when I use the WiFi VPN so I would suggest that you Submit a Support Ticket and I will ping a couple of the Webroot staff and not sure if the staffers will reply until Monday. @RMarchi @pstonethompson

Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
ProTruckDriver
B
Ssherjj
TripleHelix
Moderator
Forum|alt.badge.img+63
  • TripleHelix
  • Moderator
  • February 23, 2019
@wynnelee here is the online User Guide for WiFi Security: https://docs.webroot.com/us/en/home/wifisecurity_userguide/wifisecurity_userguide.htm#WiFiSecurityUserGuide/WiFiSecurity.htm%3FTocPath%3DWi%2520Fi%2520Security%2520User%2520Guide%7C_____0
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
ProTruckDriver
B
Ssherjj
P
Forum|alt.badge.img+17
  • pstonethompson
  • Retired Webrooter
  • February 25, 2019
@wynnelee Please can you expand on what you mean with "totally bomb". Do the sites not connect, show error messages, prompt you for extra security checks as you appear to be connecting from a new location?

If there is an error message in your browser it would be helpful if you could quote it in the response (as long as it doesn't contain any Personally Identifiable Information).
ProTruckDriver
TripleHelix
Terms & ConditionsAccessibility statement