False notification that Webroot was turned off.

Hello "All",
This is the first time I have posted a question in this community.  Thanks webroot for this forum.  On to my question.  My Windows 10 OS has at times given to me a notice that my Webroot and firewall have been turned off.  Curious, I immediately I looked at Webroot, Windows firewall, and Malwarebytes, which all had everything in good status i.e. Windows firewall was actually on, Webroot was totally protecting along with Malwarebytes (all protection switches were turned on).  Is this only a hoax from a "hacker" that I should merely ignore or is there possibly some "port"  or acces that I should have closed to reject what I consider to be a false notification. Thanks for your help in advance, Blessings, Jason